Returns and Refunds
RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
For assistance with your return call customer service at 1-800-860-2107.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer, all returns should be sent back to Yoder Oil.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take 5 to 7 business days before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@yoderoil.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale and clearance items cannot be refunded.
Shipping
To return your product, you should mail your product to:
Yoder Oil Company
1221 N. Nappanee St.
Elkhart, IN 46514
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on your location, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Last Updated on October 13, 2016
